Refund policy

Cancellation and Return Special Matters

We do not accept cancellations due to customer convenience after order confirmation.

Although the quality of the product has fully fully, if the product is corrupted or contaminated, or if it is different from your order, please contact me within 7 days after delivery. We will return to return, refund and exchange immediately.
※ Returns and exchange due to some errors in the size of the product will respond.
Please feel free to contact us before ordering if you are concerned about.

In the following cases, we can not accept returned goods and replacement.

  • Customer request returned goods (size does not fit, image difference, mistake, etc.)
  • Products that have been over 7 days after delivery
  • If the customer has fallen and damaged
  • If you purchased multiple size differences and different colors for return

◆ Return time shipping

In the case of defective products, we will bear.

◆ Return destination

Address: Full Fil Center Province Story Online SHOP Return
Address: 〒 359-0011 Saitama Prefecture Tokorozawa City 626-4
mail address:info@shop.story-inc.co.jp

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